Tracking Shouldn't Require a 22-Digit Number.
Every traditional storefront sends you a giant shipping code and forces you to log into an online account just to see where your box is. But when you are balancing a busy facility shift or caring for an aging parent from three states away, you don't have time to chase down packages.
With us, tracking is completely frictionless. You don't track the supplies—we keep you effortlessly up to date so you can focus on care.
Text the word STATUS to (818) 538-2339 — our system will text your delivery details back instantly. No passwords to remember — we verify you securely through your phone.
How We Keep You Up to Date
Proactive Text Updates
You will never have to guess when a box will arrive on the porch. We send a simple text message directly to your phone the moment an order is prepared, when it leaves our warehouse, and the exact minute it hits the doorstep.
On-the-Floor Visibility
Caregivers and facility aides see exactly what supplies are in transit, making it easy to plan upcoming shifts without worrying about low stock.
Total Spending Transparency
Families stay in control of the standing order. Before each recurring delivery, we text you exactly what's coming and what it costs — so you can adjust it, or text or call us to skip, pause, or stop. If you don't respond, it ships as you set it up and is charged at your cadence. You always see it; nothing is hidden.
The Frictionless Care Flow
- 01
The Automatic Notification
Before any recurring order ships, a text message goes out to confirm what is needed. You see exactly what is being prepared and what it costs—clear and completely out in the open.
- 02
The Live Journey
As the package moves, our system handles the updates. We text you when it's on the way so you know exactly when to expect it.
- 03
The Safe Arrival
The box is delivered straight to the supply closet or the front door. The caregiver on duty gets a text, the family gets peace of mind, and your loved one never experiences a gap in care.
Need an Instant Update Right Now?
You don't need an old password or a confirmation email. We verify you securely through your phone, so you get instant access without another password to manage.
To Track via Text
Simply text the word STATUS to (818) 538-2339 for an immediate live update on your current delivery.
To Talk to a Human
Call us at (818) 538-2339. A real person who knows your care layout will answer the phone and give you an answer on the spot.