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DraftPending legal review. Not yet in effect.

Returns

We stand behind every order. If something isn't right, we'll make it right.

If something isn't right, call us. We'll make it right.

Return window

Returns are accepted within 30 days of receipt.

Condition

Unopened product, and any item that arrived wrong or defective.

Return shipping

If the mistake is ours — a wrong or defective item — we cover return shipping. For a change of mind, the customer covers return shipping.

Refunds

Refunds are issued to your original payment method, within 30 days.

How to start a return

Contact us at contact@thecaregiversshop.com or (818) 538-2339 and we'll help.