Support
We're here to help
Call (818) 538-2339, Mon–Fri 8–5 PT, or text anytime — whether it's choosing a product, an order, or a question about care.
If something isn't right, call us. We'll make it right.
Common questions
The things people ask us most
How do I order?
Set it up online or call us. Once you're set up, reordering takes one tap or one text — and a person on our team reviews every order.
How does recurring delivery work?
You choose how often — every 15, 30, or 45 days. Before each delivery we check in so you can add or adjust, and supplies keep arriving on time.
Where do you deliver?
Across the western U.S., by ZIP. Next-day on our own truck in the Los Angeles, Ventura, and Orange county area; by carrier elsewhere. Tell us your ZIP and we'll confirm.
Do you charge for shipping?
A full-case order ships free. A smaller order has a flat shipping charge, shown before you pay.
Who pays?
Up to three people can share the cost. Each person adds their own card and pays their own share, and each gets their own receipt.
Can I change or cancel?
Anytime, with no fee — online, by text, or by phone. Any change updates your standing order going forward.
How do I reach you?
Call (818) 538-2339, Mon–Fri 8–5 PT. A person answers calls during those hours. Text anytime — our agent handles texts right away.