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SMS Terms & Conditions

The Caregivers Shop · Small Co. Inc.

Last updated: July 17, 2026

Program name

The Caregivers Shop Notifications.

Program description

By opting in, you agree to receive text messages from The Caregivers Shop related to your care-supply orders. These include order confirmations, delivery updates, payment setup and reminders, account notifications, and responses to your supply-related questions.

How to opt in

For online orders, you opt in by entering your mobile number and checking the consent box during account setup. We send a one-time code to that number, and consent is recorded only after you enter it.

If a care facility sets up supplies on behalf of a resident, the facility may enter a family member's number for billing. We do not text that number. That person opts in only by their own action — by scanning the QR code on a delivered package and verifying with a one-time code, by opening a payment link the facility gives them and verifying with a one-time code, or by texting START to our number.

You can reply STOP at any time to opt out, or HELP for assistance.

Message frequency

Message frequency varies based on your orders and delivery schedule.

Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan.

How to get help

For help, reply HELP to any message, or contact us at (818) 538-2339 or contact@thecaregiversshop.com.

How to opt out

You can cancel at any time by replying STOP to any message. After you send STOP, you will receive one confirmation message and will not receive further texts unless you opt in again.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Your information is handled per our Privacy Policy. We do not share your mobile opt-in consent or phone number with third parties for their marketing purposes.

Contact

The Caregivers Shop / Small Co. Inc., 19849 Nordhoff St, Suite 103, Northridge, CA 91324. Phone: (818) 538-2339. Email: contact@thecaregiversshop.com.

(818) 538-233919849 Nordhoff Street, Suite 103, Northridge, CA 91324

The standard for homecare supplies — for families and care communities.